4 тысяч подписчиков
278 видео
Summer Webinar Series: "Change Management & Customer Success" with Jan Young (CCO, JanYoungCX)
Client Success Webinar Series: Jeff Kushmerek - Increase Revenue Through Implementation
CS Leadership Bootcamp - Q1 2024: Using Churn and Risk Data to Drive Your New Strategy
Customer Success Leadership Bootcamp - May 2024 - Re-onboarding
CS Bootcamp: Leveraging Product Usage and Adoption Data to Inform Your Customer Lifecycle Engagement
ClientSuccess Webinar Series: The Top 10 Metrics That CS Teams Should Focus On In 2024
Summer Webinar Series: "23 Ways to Reduce Churn" with Greg Daines
Customer Success Webinar: Designing a Voice of Customer Program to Power Your Future
"Lessons in Tough Times: Leading Through Layoffs" presented byMaranda Dziekonski, Datasembly
CS Leadership Bootcamp - Q1 2024: Launching Scaled Programs to Support a 1:Many Enablement
ClientSuccess Customer Stories: How CSMs at Veracode use ClientSuccess as their everyday "cockpit"
CS Leadership Bootcamp - Q1 2024: Designing a Content Strategy to Help Customers Succeed
ClientSuccess Customer Stories: How Symphony Talent has become more efficient in their CS motion
Customer Success Webinar: Creating An Onboarding Program
[Webinar] A New Era in Customer Success: CS 5.0 and Baton Live Demo
CS100 Live Replay: Whitney Daily - Building A High Performing Renewals Strategy
The Data-driven CCO: Transforming customer insights into strategic actions
CS100 Live Replay: Kari Ardalan - Unlocking Digital Success: A Blueprint for Companies of All Sizes
ClientSuccess Customer Stories: Constellation HomeBuilder Systems' success with CRM integration
2023 CS100 Summit Highlights, brought to you by ClientSuccess
Customer Success Webinar: Customer Offboarding and Exit Interviews to End On a High Note
CS100 Live Replay: Jeff Beaumont - How Customer Operations Helps You Get Ahead In A Down Economy
CS100 Live Replay: Ari Hoffman - Building a Powerful Alliance - Customer Success & Marketing
ClientSuccess Webinar Series: Make Customer Conversations About THEM, Not You! with Bob London
CS100 Live Replay: The Ultimate Guide to Renewal Win/Loss Analysis with the team from Clozd
Introduction Customer Success in the Sales Process
ClientSuccess Customer Stories: Automating customer success playbooks & reducing churn risk at Irth.
ClientSuccess Customer Stories: How Datasembly implemented ClientSuccess in less than a week
ClientSuccess Customer Stories: Creating a "single pane of glass" for Binti Customer Success leaders
Customer Success Leadership Bootcamp - May 2024 - Executive Leadership Programs to Get Them Engaged
CS Leadership Bootcamp - Q1 2024: Moving from Full Stack CSMs and Introducing Specialty Roles