Programmatically Trigger an SMS AI Agent using Node.js
In this video, we show how to programmatically trigger an SMS AI Agent using Node JS with Plivo. You’ll build a loyalty marketing agent that automatically sends reward updates to customers after a purchase, keeping them engaged without manual follow-ups.
We start by creating an HTTP-triggered SMS AI Agent in Plivo’s Vibe Agent Builder and defining how it should notify users about earned reward points, explain redemption options, and guide them through product discovery with simple follow-up questions. Then we walk through the API Request trigger, where Plivo generates the endpoint, authentication credentials, and payload schema your backend will use.
You’ll see how to generate a ready-made Node JS snippet, test it locally, and trigger the agent whenever a loyalty event occurs in your system. By the end of the video, your Node JS application will be able to send personalized SMS loyalty messages, automatically.