In Remedy Action Request System version 19.08 and later a Remedy developer can update a Remedy application by calling the third-party REST API. A simple filter in Remedy Developer Studio helps to update the Remedy form when the filter runs.
For more information about this topic, see the BMC Online Documentation Portal at https://docs.bmc.com/docs/ars1908/cal...
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Video author: Anagha Deshpande