When to use Choice Lists & Tables in
In 3 minutes learn to flawlessly decide if data should be put into choice lists or its own table ▼▼▼ Expand for loads of helpful links ▼▼▼
When building / altering apps in ServiceNow you'll often be asked to "create a drop down or a selection with the following data". This is a simple 3 test method to decide between fulfilling via choice lists or new tables.
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CHAPTERS
00:00 - Why its important to make the right choice with tables vs choice lists
00:33 - The Data Elements Test
01:17 - The Change Frequency Test
01:46 - The Aesthetics Test