(N16) Service Desk part1 About IT Service Providers and IT Services
20230121 155656
IT Business -IT Organization –Provide IT Services – IT Org and non-IT Org
DMart – Billing Application, OS , HW, NW, Internet, Servers, .,
Savantis – SAP, HW, OS, NW, Internet, Firewall, Cloud, MS Office 365
Savantis -SP –SAP consultant , Cloud.,
Microsoft - OS-Windows Desktop/Server , Office,SQL Server, Cloud-Azure, CRM- Dynamic, App dev-.net.,
Software Developer, Testing, Deploy, App Monitoring
Network Admins / Engineers – CCNA/CCNP
System Admin / Engineers- Server Admin - Win Server , Linux Server
Storage Admin -NAS/SAN - NetApp, Backup Admin - NetBackup
DBA - Oracle DB, MS SQL server, .,
Cloud - AWS, Azure, GCP, OCI
DevOps - Git, Ant/Maven, Jenkins, Ansible/puppet/chef, Newrelic/nagiosxi,.,
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Learn Python
-skillsforall or netacad
-cloudxlab
Microsoft related -Azure – learn.microsoft.com
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