How to Import CSV to Jira Service Management?
https://help-desk-migration.com/jira-...
To import your CSV file to Jira Service Management, go to Migration Wizard and start a new migration. Select CSV from the list of data sources. Then, select the data you need to import (you can import tickets or a knowledge base at a time).
The video includes the following:
00:00 - Introduction
00:13 - Select CSV as a Source platform
00:27 - Connect Jira Service Management
00:42 - Choose the data you want to import
00:51 - Match agents
1:03 - Map tickets
1:19 - Check the results of Demo Migration
Read on the original article: https://help-desk-migration.com/help/...
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🎯 WHAT OUR SERVICE DOES?
Help Desk Migration is an automated migration service that transfers data between numerous help desk software including Zendesk, Freshdesk, Freshservice, Jira Service Management, ServiceNow, Salesforce, Hubspot, and more. Also, you can import data to a help desk platform from any source: email provider, CSV, or database.
Whether you run a large enterprise or have a small business, the service enhances both small help desk migrations and complex multi-workload projects. Help Desk Migration imports tickets, contacts, organizations, tags, and attachments without downtime, coding, and hustle.
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