How To Manual Up- or Downgrade Your GoPro Hero Action Camera
I always keep all the old version of the GoPro firmware updates on my computer. I can then either download the latest, or downgrade to an older version for the GoPro firmware. Watch this video to see how i do this on a MAC. PC people do not watch, because it is slightly different.
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This is going to help you when your update using the app failed. You'll find out it is really not difficult to do this. If i can do it, you can do it!