Steps to install HP Easy Start on HP LaserJet Printers in Mac OS X
HP Printer setup support presents Installing HP Easy Start on HP LaserJet Printers in Mac OS X _ HP LaserJet _ HP
If you have an HP LaserJet printer and a Mac computer, you can install the HP Easy Start software to make printing easier. This software provides a guided setup for your printer, so you can be up and printing in no time. Follow these steps to install HP Easy Start on your HP LaserJet printer.
Step 1: Check the network and printer connection status
Make sure your network is working correctly and that the printer is ready for the network setup.
If you are using a wireless router, check your router’s documentation or support site to make sure it meets the following requirements:
Check the router band: Many routers can operate in both 2.4 GHz and 5.0 GHz frequency bands, but not all HP printers support both bands. Make sure the 2.4 GHz router band is enabled and broadcasting. If the router broadcasts separate network names (SSIDs) for each band, connect the printer to the 2.4 GHz band SSID.
Bonjour support: HP recommends routers that support Bonjour, Apple's network discovery software. Connecting with Bonjour is the best way to find the printer and support wireless printing.
Confirm that the printer is ready for the network setup.
Wireless network connection: On the printer, open the Wireless network or Settings menu to make sure the wireless signal is turned on and enabled. Make sure the wireless icon light is either on and steady or blinking.
Wired network connection: Check that the cable is connected to the printer Ethernet port and to an available port on the router. The green link light should be steady, and the orange activity light should blink when the cable is connected.
On the Mac, click the network icon in the menu bar to view the network name and status of the connection.
If the selected network is not yours (for instance, if you connected to a neighbor's or a guest network), you must reconnect to your own network to complete the printer setup.
If the network signal strength is weak, move the computer and printer closer to the router, position the devices away from large metal objects such as bookcases, and move away from devices that emit radio signals such as microwaves and cordless phones.
If the network status is not connected, confirm that your network is working correctly, and then check the status again. Make sure a check mark displays next to the network name.
Disconnect from any Virtual Private Networks (VPN) before installing the printer software.
Try installing the HP software again.
If the install completes, the issue is resolved.
If the install fails, continue to the next step.
Step 2: Manually connect the printer to your network
Try connecting the printer to your network manually so that the HP Easy Start installer can find the printer. Click your connection type for general guidelines on connecting the printer to the computer or to your wired or wireless network.
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