The activation conditions for Ambient Mode
This may vary depending on the model and Software Version.
This was taken in February 2025.
If the TV does not change standby mode when you press the power button on the remote control, Ambient Mode may be activated.
This support video will guide you on how to change the settings for Ambient Mode
1. Press "HOME" button on the Remote Control.
2. Select "Settings" on the screen.
3. Select "Display & Sounds".
4. Select "Ambient Experience".
If you don't need Ambient Mode, change it to OFF. (With Ambient Experience ON, your TV can automatically display curated art or personal photos when you walk in the room. When you leave the room, your screen will turn off until you return. With Ambient Experience OFF, Your TV will go to Standby mode whenever the screen is idle.)
You can toggle it ON and OFF using the select button.
If you want to change the ambient mode settings, select "Ambient Preferences".(Customize how your widgets and background images are displayed while in Ambient Experience.)
*You can only select it when "Ambient Experience" is ON.
Select "Advanced Settings".
The activation conditions for Ambient Mode can be changed in the Power Button settings.
(Short Press - (Recommended) Short press the Power button on your remote to switch between Ambient Experience and Home.
Press and Hold - Press and hold the Power button to turn off your TV.)
The Default setting is "Press and Hold".
You can choose your preferred setting.