Learn the true costs of eligible e-Delivery, the mailbox, and system activation. How much will it cost to implement e-Delivery in your company? It depends on the option you choose.
What is the e-Delivery pricing?
Public entities, such as government offices and institutions, are required to use e-Delivery according to the implementation schedule.
Implementation costs include:
Document shipping fees: Public entities are responsible for shipping documents to citizens, businesses, and other non-public institutions. According to Poczta Polska's price list, as of October 5, 2022, the fee for the public registered electronic delivery service (PURDE) is PLN 4.10 net, and for the public hybrid service (PUH) PLN 6.50 net - Poczta Polska.
System integration costs: Implementing e-Delivery may require integration with existing IT systems, which generates additional costs related to adapting the IT infrastructure.
Businesses registered with the Central Registration and Information on Business (CEIDG) and the National Court Register (KRS) are required to have an e-Delivery address. Costs for businesses include:
Document delivery fees: As with public entities, businesses are responsible for document delivery fees via e-Delivery according to the applicable price list.
Implementation and training costs: Businesses may incur costs related to implementing the e-Delivery system and training employees in using the new tool.
Costs for citizens: Using e-Delivery is free for citizens. Correspondence from citizens and businesses to public entities, and between public entities, is free of charge.
The costs of implementing e-Delivery depend on the specific nature of the entity and the scope of service use. Public entities and businesses must factor in document delivery fees and any system integration and training costs, while the service remains free for citizens.
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