What is shared mailbox office 365 & How to Create - Modify - Delete Shared mailbox
When a person in the group replies to a message sent to the shared mailbox, the email appears to be from the shared mailbox, not from the individual user.
benefit of shared mailboxes are...
License not required for shared mail box. so it's free
You can configure outlook client with shared mailbox email address & password to send received emails.
You can add multiple members in shared mailbox.
Don't require licenses to mailboxes that are under 50 GB.
Users can reply as the shared mailbox address instead of their personal email address.
Shared mailboxes include a shared calendar. If you're a small business and you need to keep track of what appointments people are on.
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