Fusion Connect Microsoft Voice Portal (MVP) Overview
This video showcases how to login into your Fusion Microsoft Voice Portal as an Admin (including MFA- Multifactor Authentication), how to sync your Portal to your specific Microsoft Teams Admin Center, how to create Admins w/permissions, how to manage your telephone numbers, assign/change User Phone numbers and Resource Account numbers, how to order new or port phone numbers , how to create Resource Accounts such as Auto Attendant/Call Queue call flows, and how to create Triggers (notifications). Below is each section per chapter. Simply click on a chapter to quickly access it...
00:00 Intro
01:07 Logging in using MFA
02:14 Creating New Admin Users (Admin permissions: Admin vs. Reviewer description and MFA verification)
05:06 Identifying Users and User Status (Not Licensed vs. Not Allocated)
06:22 Identifying Resource Numbers and Resource Number Status
07:12 Assigning DIDs to Trunks (updating Outbound caller ID, Number Usage Assignment, and setting your Calling Profile Assignment)
09:47 Assigning DIDs to Users and Resource Numbers (individual assignment and bulk assignment)
12:31 Requesting DIDS (new DID request and porting DID request)
14:46 Creating Resource Accounts (choosing a custom template for Auto-Attendants, Call Queues, and/or combinations of each). This section also displays how to customize a created Resource Account once in your Teams Admin Center
21:58 Creating Triggers