I’ve worked with hundreds of agencies, freelancers, creatives and the #1 onboarding mistake is this….
Not automating it.
The second a client signs a contract is the second they have buyers remorse.
So, here’s our process:
Create an intake form that sales fills out.
This AUTOMATICALLY sends them a contract and welcome email.
After they sign the contract it AUTOMATICALLY sends them another email with the onboarding form.
After they fill out the onboarding form, it AUTOMATICALLY sends them a calendar link to their onboarding call.
In addition, it’s doing ALL of the back end setup in our CRM and PM pages.
If you want a free training on this, just comment the word “SYSTEMS” and i’ll send it to ya.
Hope this helps 💪
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Yo Video Agency Owners!
👉 If you DM me “YT” on Instagram, I’ll send you a free training on how I went from glorified freelancer to building a 225k/mo video agency: / austinrschneider