How to Improve Your IT Service Desk with SMAX from Micro Focus
Service Management Automation X (SMAX) efficiently identifies and routes tickets, resolving issues from connectivity to configuration. Follow along with this overview of SMAX's features and benefits for efficient IT management.
SUBSCRIBE: / @microfocus
LEARN MORE: https://www.microfocus.com/en-us/prod...
SMAX keeps in constant contact with end users and cuts down on unecessary wait times. Administrators can also use analytics to investigate incident patterns and improve user experience.
Micro Focus is a global software company with 40 years of experience in delivering and supporting enterprise software solutions that help customers innovate faster with lower risk.
Our portfolio enables our 20,000 customers to build, operate, and secure the applications and IT systems that meet the challenges of change. We are a global software company, committed to enabling customers to both embrace the latest technologies and maximize the value of their existing IT investments.