FLOW54: Custom Notifications in Salesforce using Flow || Case Owner Alert on Case Creation (Simple)
In this video, you’ll learn how to create Custom Notifications in Salesforce using Record-Triggered Flows, with a practical real-world use case.
We’ll build a solution where whenever a Case is created, the Case Owner automatically receives a custom notification. This helps ensure faster response times and better case management without relying on emails.
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TIMESTAMPS:
00:00 Introduction
00:45 Use Case Overview (Case Owner Notification)
01:55 Creating Custom Notification Type
03:10 Building Record-Triggered Flow
13:35 Testing the Notification
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Playlists:
SALESFORCE FLOWS PLAYLIST:
• FLOWS
OMNISTUDIO PLAYLIST:
• BUSINESS RULES ENGINE || OMNISTUDIO
SALESFORCE OUT OF THE BOX PLAYLIST:
• SALESFORCE OUT OF THE BOX
SALESFORCE APEX TRIGGERS PLAYLIST:
• APEX TRIGGERS
SALESFORCE AGENTSTUDIO PLAYLIST:
• AGENTFORCE
SALESFORCE DATA CLOUD PLAYLIST:
• DATA CLOUD
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@SalesforceAIChampions
@pariplabpal
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#salesforce #salesforceadmin #salesforcedeveloper #salesforceflow #automation #crm #salesforcetutorial #notifications #workflow #casemanagement