How do I allow agents to create a Teams call in a chat session | Getting Started With D365 Shorts
In today's episode of our #,GettingStartedWith series take a look at the ‘Join a Teams call’ feature–a great way for your agents to offer seamless transitions from a call or chat to a more personalized support experience.
By using #MicrosoftTeams to share their screen, connect through video, and provide remote control assistance, your agents can now offer truly enhanced #customer interactions. 🤝 If you’d like to find out more about this exciting advancement in client care, click the link below to visit #MicrosoftLearn to find out more today!
https://lnkd.in/g7tUvnZT
And be sure to head over to the Microsoft #Dynamics365Community site for more great resources and the chance to connect with thousands of other users just like you. Click the link below to sign up and start exploring.
https://lnkd.in/g4fiKCNY