The new contextual inbox feature lets you see fields from the lead/contact right above the SMS conversations. You can also update the field values which saves time compared to opening up the record separately.
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Forwarding inbound SMS to a Zoho CRM user's phone number
Sending Bulk SMS to unlimited contacts
SMS in Zoho Desk via Zoho Flow
Triggering automated recurring SMS in Zoho CRM
Changing acceptable sending hours for SMS
Mega Merge - using merge fields from custom modules in SMS templates
Adding SMS for Zoho into a canvas UI
Canceling scheduled SMS in Zoho CRM
Sending out invoice reminders via SMS from Zoho Invoice using Zoho Flow
Sending invoice reminders via SMS from Zoho Books
An easier way to send workflow SMS
Using SMS templates from the Smooth Messenger/Smooth Inbox view
Syncing Contacts from Zoho CRM to MessageMedia
Get notifications for inbound SMS regardless of who the record owner is
Automatically replying to SMS received out of business hours
Sending automated SMS in professional/vertical edition of Zoho CRM via webhooks
Migrating from SMS Magic webhooks to Smooth Messenger
Sending workflow SMS notifications for the Cases module in Zoho CRM
Importing historical messages from MessageMedia into Zoho CRM
Passing data to serverless custom functions via the request body
When workflow rules don't trigger...this one had me confused for a long time
How to filter SMS conversations in Zoho CRM
Using formulas to show a Zoho CRM time field in a consistent timezone for all users
Moving the Smooth Messenger widget to be higher up on the page