30 June 2023: Office Hours/AMA live with Stéphanie Walter

Опубликовано: 14 Октябрь 2024
на канале: Delta CX
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Ask us anything live in the chat or anonymously at deltacx.com/links

How are you both today?

How is the weather in Luxembourg :) ?

What are the top three road blocks you have hit and gotten past while becoming succesful?

if you didn't already, could you tell the story of how you met?

I'd like to know what Stéphanie consider being today the bigger challenges she faced on doing UX for internal services in

Honest question: what is the best organizational structure you both have experienced for UX? Under marketing? Under research? Under engineers? Or do we all need to create our own agencies?lol Enterprise.

Hello!! Have either of you done research with folks using assistive technologies? Any lessons learned or tips through those experiences?

Could you both Debbie and Stéphanie, from your experience, share examples on successes on how you have managed to bring UX insights to influence design decisions for C-Suite (executives) to influence product design development decisions for your pool of users?

How to deal when you interview users and doesn't understand/keep the pace of their discourse? I mean, sometimes I am interviewing native english speakers and I struggle to follow them along and always feel quite stuck in the middle of the conversation. And what do you do when you don't understand accents (when interviewing people from India, e.g.) ? Because I feel quite rude when I have to ask people 2 or 3 times "can you repeat, please?"

Debbie, Can you give us specific examples of a "Collaboration" versus a "Design by committee" conversation or how you converted a "Design by committee" conversation into a Collaboration?

So what do you recommend if the research/product team is small? Would you rather invite an outsider as an interviewer to make sure the languages are aligned/considered?

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