"The single pane of glass that brings Google's AI to life." – Google Public Sector, July 2025
(See quote source: / urn:li:activity:7348774791304151042 )
So you're looking to get a Dialogflow agent onto a high stakes website, you've come to the VERY right place!
Don't feel like reading? Let's talk: [email protected] gets you up to speed FAST.
Botcopy is the premier SaaS platform for deploying Google’s Conversational AI agents in secure, scalable, and high-impact public sector environments. More than just a chat interface, Botcopy is an AI-powered experience platform, the intuitive layer that brings Google’s Gemini, Vertex AI, and Dialogflow to life for millions of constituents. Built with access in mind, it turns complex systems into clear, personal, and respectful experiences that meet people where they are.
The UI of AI – Trusted by Agencies Nationwide
Botcopy’s enterprise-ready messenger, known as "the UI of AI" integrates directly with agency websites, mobile apps, and QR-activated touchpoints. It supports multilingual, ADA-compliant engagement and meets WCAG 2.2 AA standards as part of a broader commitment to inclusive, adaptive design. Whether it’s a full-screen experience, a corner embed, or a mobile-first flow, Botcopy delivers a single pane of glass that fits seamlessly into the public's digital journey.
A Complete AI Learning Loop for Continuous Improvement
Unlike static chat tools, Botcopy refines performance over time with an integrated feedback loop that keeps AI accurate, aligned, and ready to scale.
Botcopy TrueQ – Human-in-the-loop governance that captures real user questions and extends knowledge bases with confidence
Botcopy AgentOne: The Front Door to Public-Sector AI
At the heart of this model is Botcopy AgentOne, our intelligent multi-agent interface that allows citizens to navigate across departments and services without hitting a wall. It’s the real-world answer to the public sector’s long-promised “single pane of glass.” One interface. One experience. Full access.
Botcopy Live Chat – Real-time escalation and routing, fully compliant and secure
AI Usability Optimization – Continuous tuning based on real interactions, improving engagement and outcomes for users and teams alike
Built on Google. Built for Government.
Exclusively on Google Cloud, Botcopy ensures that conversational data, processing, and learning stay within a secure, compliant, and integrated ecosystem. With custom branding, JWT-secured authentication, and full API extensibility, agencies maintain full control while unlocking the speed and intelligence of Google AI.
Access in Action:
Botcopy works directly with Google Public Sector to deliver production-grade conversational AI across the U.S. Recent and current deployments include (partial list):
Minnesota – Multilingual Driver and Vehicle Services chatbot (English, Spanish, Somali, Hmong)
Michigan – Statewide rollout across all departments, starting with the Unemployment Insurance Agency
Ohio – Live Unemployment Compensation Virtual Assistant on the Department of Job and Family Services site
New York City – Department of Health project underway, with more in development monthly
We also work with State of New York, Colorado, Wisconsin, California, many universities and enterprise businesses who seek gov-level security, stability and compliance. The list is growing every month.
Ready for What’s Next?
Botcopy and Google Public Sector offer a workshop series to help agencies adopt this new model of access, one that goes beyond compliance to set a new standard for clarity, continuity, and trust.
To request an invite, email [email protected].