SimplePractice Quick Tips: Disable billing notifications for a specific client
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If you're billing clients through early intervention, Medicaid or Medicare and they don't have a copay, you can edit their individual settings to ensure that they don't receive invoices or any billing related documents. To do this, click edit at the top of their overview page and click the billing and insurance tab. Underneath email billing notifications, ensure that “none” is selected. If that client has client portal access, you can also disable the access billing documents feature.