In this keynote session at the 2009 IW Best Plants Conference (www.iwbestplants.com), learn from Eddie Wilkinson how to drive breakthrough levels of quality and productivity while developing a culture focused on product safety and reliability. Wilkinson, a certified lean manufacturing expert and Bendix Commercial Vehicle Systems' Vice President of Quality and Product Safety, shares his proven continuous improvement strategies for attaining operational excellence. He discusses how to increase your operation's competitive edge by implementing ongoing employee development and educational programming, increasing community support activities and ongoing facility investment.