How to Create SAP OSS Message | Raise Ticket in SAP Support Portal - Step by Step

Опубликовано: 28 Июль 2026
на канале: SAP SuccessFactors Simplified
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Welcome to SAP HCM & SF Simplified!

In this video, I explain how to create or raise a ticket in the SAP Support Portal (SAP OSS Message) step by step.
Whenever you face an issue in the standard SAP system, you can contact SAP directly by creating a support ticket.

🔹 What You Will Learn

✔ How to access SAP Support Portal
✔ Difference between Get Support and View Cases
✔ Login using SAP Universal ID
✔ Required details before creating a ticket
✔ How to create a new support case
✔ How to track and check ticket updates

This video is useful for:

SAP beginners

SAP consultants

Support team members

Anyone working on SAP projects

Providing correct information while creating the ticket helps SAP resolve issues faster.

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💬 Comment below if you want a video on how to search SAP Notes (SNOTE).