Jira SLAs for global teams across multiple time zones
This video shows how the SLA count down pauses when "Los Angeles" is selected for the "Work Location" field when the time of the change is out of "Los Angeles" working hours.
Check the below blog post to find out more on how you can set this up for your Jira Service Management project.
https://howtojira.blogspot.com/2022/0...