How to refund deposit in Lalamove!!
How to refund deposit in Lalamove - Lalamove Tips
To refund a deposit in Lalamove, follow these simple steps
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Understand the Refund Policy
Refunds for security deposits are available upon the termination of your Delivery Partner account, as outlined in Lalamove's Security Deposit Policy. Processing the refund may take up to 20 working days.
Request a Refund
Contact Support: If you have terminated your account or wish to request a refund, contact Lalamove's customer support through the app or their website.
Provide Necessary Information: Be prepared to provide your account details and any relevant information regarding your deposit.
Complete Required Forms
If applicable, fill out any required forms for the refund process. This may include a withdrawal or refund request form, depending on your region.
After submitting your request, wait for the refund to be processed. Keep in mind that it may take up to 20 working days for the funds to be returned.
Additional Information
If you topped up your Lalamove wallet and wish to refund that balance, note that a 5% admin fee may be deducted from the remaining value before processing your refund.
By following these steps, you should be able to successfully request and receive a refund for your deposit with Lalamove.
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