When Should You ‘Fire’ Bad Clients?
There are many reasons to let clients go, and Neil and Eric share what has caused them to make these decisions in their businesses. Tune in to hear it all!
[00:00] Today’s topic: When You Should “Fire” Bad Clients.
[00:25] Why bad clients are not just those who are not profitable.
[00:32] Neil’s biggest red flag with clients: If they are rude to his team.
[01:15] Why scope creep is another indicator of a bad client.
[02:00] Unethical practices that Neil has fired clients over.
[02:16] Misaligned expectations and why this a reason to let clients go.
[03:00] If you decide to change agency direction, you should fire some clients.
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