GoTo Resolve - Agent Desktop Console
Learn the simple steps to using the Rescue Agent Desktop Console.
Please view the following article on the Agent Desktop Console: https://support.goto.com/resolve/help...
0:00 Intro
0:14 Sign in to Support
0:30 Working with End User
0:42 Guided Agent Flow
1:13 In Session
1:25 In Session Tools
1:35 Chat and Attachments
1:50 Multiple Remote Sessions
2:06 End Session
2:20 Wrap