Omnichannel Chatbot Integration with RPA
❓ How do chatbots impact customer service ❓
Chatbot automation is a popular integration in business today, as various organizations are looking to streamline their customer service capabilities.
RPA technology plays a significant role in chatbot integration in any business process, especially pertaining to customer service. In this demonstration, we show how a chatbot can expedite the process of resetting a user password through phone call or chat.
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