Learn more at: http://www.fishbowlinventory.com/quic.... A Return Merchandise Authorization (RMA) is what businesses use to process customer returns. There are many different ways that returns can work, such as offering a replacement, repairing a damaged product, giving a cash refund, or substituting another product for the returned one.
James Shores covers all of this and more in this video. It's important to have an inventory management solution that processes many types of RMAs.
Fishbowl's Whiteboard Wednesday series helps businesspeople learn about key inventory management concepts. Fishbowl offers the most popular manufacturing and warehouse management software for QuickBooks users.