This fix is not difficult but does require a bit of mechanical knowledge. A second set of hands is not a bad idea! Do this repair at your own risk.
On a few of the Artillery 3D Sidewinder X1 printers, there is an issue where the Z-axis coupler is not allowed to properly "flex" due to the Z-axis screw and the motor shaft touching. This fix involves moving the parts around so that the coupler can do the flexing required.
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