In this video, I walk you step-by-step through how to upgrade the Avaya Session Border Controller for Enterprise (ASBCE) to version 10.2.1.0. You’ll learn how to perform the upgrade from the EMS web interface, apply Hotfix 004, and install Service Support Package 6 (SSP006).
I also cover key pre-implementation tasks such as taking system snapshots, verifying SIP registration counts, and validating version numbers using the CLI.
This tutorial is perfect for Avaya administrators, voice engineers, and telecom support teams who manage Avaya SBC environments and need a clear, reliable walkthrough of the upgrade process.
📘 Topics Covered:
Preparing the EMS and ASBCE for upgrade
Uploading and applying the 10.2.1.0 package
Installing Hotfix 004 and SSP006
Verifying version and registration counts post-upgrade
🔗 Useful Resources:
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