Gen Z's Unexpected Workplace Envy
It’s not the salary but the phone skills that Gen Z envies in older workers. 📞
According to The Adaptavist Group, 53% of Gen Z workers wish they had the same ease with telephone calls as their senior colleagues.
Beyond the phone, 34% struggle with video calls, and 37% find face-to-face collaboration daunting.
While Boomers, Millennials, and Gen X mastered these skills in a pre-digital age, many in Gen Z find themselves wishing for the same proficiency away from screens.
The question is, how can we can bridge this skills gap?
Should there be more focus on developing soft skills in education and early career training for Gen Z?
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