Understanding Action Lists in ISO 9001:2015 - Element 6.1.2 | Action List Excel Template

Опубликовано: 23 Август 2026
на канале: Lean ISO Management Systems
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Understanding Action Lists in ISO 9001:2015 - Element 6.1.2 | Action List Excel Template

In this video, we delve into the importance of understanding action lists, particularly in the context of ISO 9001:2015, focusing on element 6.1.2, which addresses actions to manage risks and opportunities. While many companies simply create action lists for specific tasks, this approach can lead to inefficiency and confusion, as action lists pile up in different departments or meetings, each with its own set of priorities. Without a centralized system, tracking progress and learning from past actions becomes a daunting task.

To improve this process, we propose a more practical solution: creating a companywide action list that can be accessed by any department or action owner. This centralized list not only keeps things organized but also ensures that actions are effectively tracked and addressed across the organization. The video offers insights into how to design and implement such a list to streamline operations and make tracking risks and opportunities more manageable and efficient.

We will use an Excel spreadsheet with the following columns:
As in any log, it is helpful to have a line number for references;
The next column is the date when we opened the action;
Followed by the originating function;
A group that initiated the action:
The action item;
The importance of an action or the risk of not completing the task;
Who is responsible;
The due date;
Actual completion date, and
The last column in our action list is the most critical piece of information and the most overlooked data in many action lists - a simplified cause analysis if the original task slipped off the schedule.

The cause analysis is critical to understanding action lists and improving your management system performance.

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