Getting started with SAP Enterprise Support : SAP SuccessFactors
SAP SuccessFactors is SAP’s latest cloud based HCM solution, developed and offered as Software as a Service (SaaS) model. SAP SuccessFactors HXM suite provides solution to manage business alignment, employee central, people performance, recruitment, and learning activities for all sizes of organizations.
SAP Enterprise support cloud edition is SAP’s foundation success plan included with your cloud subscription. It supports successful cloud adoption across your enterprise, meant to simplifies your experience through harmonized support engagements and services.
Please join the session to learn and understand your Enterprise Support entitlement, its tailored program and service which will help in you in your SAP SuccessFactors journey in-turn giving a better ROI of your cloud investment.
What was covered in the session:
- Foundation of SAP Enterprise Support (Overview)
- Collaboration and Demonstrations (Value Map & Customer Interaction Center)
- Empowerment (Enterprise Support Academy & CQC service)
- Value Realization and innovation (ESAC, Product Release Update & Roadmap)
- Mission-Critical Support (Next-Generation Support)