How to Bulk Update Request Types in Jira Service Management?
https://help-desk-migration.com/jira-...
Jira Service Management has Request types and Issue types. When migrating to Jira Service Management, choose a default issue type that will be applied to all issues. And during the mapping step, you can set the Request Type for the Issues type you have chosen. However, you can change the Request type of issues in bulk.
The video includes the following:
00:00 - Introduction
00:19 - Bulk update request types in Jira
Read on the original article: https://help-desk-migration.com/help/...
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