When a buyer purchases a ticket on your Ticketor.com website, an invoice is created. You can view and edit the invoice.
From the invoice, you can:
Return Tickets
Exchange Tickets
Transfer the invoice to another user
Change delivery method
Change the answered questions
Resend the confirmation email and tickets
Print the tickets
Mark the invoice as shipped or delivered
Check out https://www.ticketor.com/how-to/Retur... on Returning or Exchanging Tickets / Voiding Invoices