Difficult client - who is he and how to deal with him?
A Difficult Customer - Who is it and how to deal with them?
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In one of my recent videos, I was asked to make a video about what a difficult customer is and how to deal with them. Today, we'll explore the topic of difficult customers, who they are, and how to maintain professionalism. Watch the video :)
#difficultcustomer #customerservice #howtosell
I've been in sales for 11 years. I inspire, motivate, energize, and build effective sales and customer service departments—including customer complaints. From the beginning of my professional career, I've been involved in sales and with the largest companies.
I'm a salesperson first, and a trainer second. I can proudly boast numerous achievements both as a salesperson and sales manager, including nearly PLN 2 million in sales over the phone, increasing company sales by 230% in 8 months in the printing industry, and increasing sales by 300% in less than 2 years in the consulting industry.
In recent years, I have conducted both original and dedicated training for companies such as Orange Polska, NIelsen, ICL, Kaczmarski Group, Pravna Group, Krajowa Energia, Tauron Energia, Solar Time, Syntell S.A., Kaskada Fashion, and TOR conferences.
I have also spoken at major events as an expert and for MBA students at ASBIRO and WSB Wrocław.
The areas of training I conduct include: Sales, Sales Closing Techniques, Motivation, Influence, Negotiations, B2B and B2C Customer Service, Relationship Building, and Power Speech for Sales Departments. 👉 Be sure to subscribe for more content: ➡ / @aspatrykjasinski
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Thank you for watching the video: Difficult Clients - Who Are They and How to Deal with Them?
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