Community-Based Solutions to Transportation Challenges Among Historically Excluded Communities
Advances in Information and Communication Technologies (ICTs) present exciting opportunities for addressing transportation challenges (e.g., poor service availability, reliability, and quality, and infrastructure access). However, millions of low-income Americans do not share these benefits equally according to past research. Tawanna Dillahunt, an Associate Professor at the University of Michigan’s School of Information, discusses the results of several investigations that show how low-income and transportation-scarce Detroiters perceive and experience technological innovations in transportation such as real-time ridesharing services and online grocery delivery. The talk also highlights policy and design principles that could lead to new transportation models that focus on socio-technical integration with community capabilities and resources.
Lecture given on November 19, 2021 as part of NYU CUSP's Research Series Seminar.