This AI Builds NEMT Routes In Seconds Not Hours | NEMT Platform
Your dispatcher has been sitting at their desk since 6 AM matching drivers to trips by hand. Copying addresses from spreadsheets. Calling drivers to confirm assignments. Building routes on a whiteboard with crossed out names and overwritten schedules. That is not dispatch. That is data entry disguised as a job.
This video shows you exactly what manual routing is costing your NEMT business every single day and what happens when AI takes over.
What is Auto Planner?
Auto Planner is NEMT Platform's AI powered route optimization engine. It takes your entire trip list and assigns drivers and builds the most efficient routes in seconds. No manual entry. No dragging pins on a map. No phone calls to confirm assignments. The system evaluates driver location, vehicle type, trip priority, and appointment windows simultaneously and produces a complete day plan that would take a human dispatcher hours to build.
What does Auto Planner actually do?
It auto assigns trips to drivers based on location and vehicle type and capacity. It builds optimized routes that minimize deadhead miles and maximize trips per driver. It handles same-day add-ons without disrupting existing routes. It syncs every assignment instantly to the driver app so drivers get the right address and the right time on their phone without a single call from dispatch.
What results are providers seeing?
88% of trips auto assigned without a human touching it. 66% reduction in manual dispatch work. 4 to 5 hours saved every single day per dispatcher. 99.2% claim approval rate because trip data flows clean from dispatch to billing. These are real results from Green Med Trans, a provider running 5000 trips a month on NEMT Platform with the same team and the same fleet they had before switching.
What else does NEMT Platform include?
NEMT Platform is a complete transportation management system with six integrated solutions. Provider Panel for dispatch, scheduling, and fleet management. Broker Panel for trip distribution and provider network management. Corporate Panel for employee transportation management. Driver App for live trip assignments, navigation, and status sync. Member Care for patient facing trip tracking and ETA notifications. Olivia AI Receptionist, the only voice AI in NEMT that answers every call 24/7, books trips by voice, handles rescheduling, and speaks multiple languages.
Who is this built for?
NEMT providers running 50 trips a day or 500. Owner operators who cannot afford wasted hours on manual dispatch. Growing fleets that need to scale without adding dispatchers. Anyone working with ModivCare, MTM, Call the Car, VectorCare, or Kaiser Permanente.
Book a demo and see Auto Planner build your routes in seconds.
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