Microsoft’s Next Dynamics 365 Cert: AB-210 Build AI-Powered Sales Solutions
Microsoft is preparing a new certification for Dynamics 365 professionals: Exam AB-210, Build AI-Powered Sales Solution. In this short update, I break down the public info available so far, including:
✅ The target audience for AB-210 (Dynamics 365 Sales + Copilot + agent capabilities)
✅ The proposed skills measured (the current exam “buckets”)
✅ How you can influence what ends up on the exam by completing the official blueprint survey (link below)
AB-210 is focused on designing and configuring AI-powered sales solutions in Dynamics 365 Sales, including intelligent opportunity research, AI-driven selling, lead qualification with AI, and extending Dynamics 365 Sales.
✅ Blueprint survey link: https://techcommunity.microsoft.com/d...
Let me know in the comments: Will you take AB-210, or do you want Microsoft to focus more on fundamentals first?