As the development of Artificial Intelligence (AI) continues to evolve, we will see weak AI (ANI), strong AI (AGI) and machine learning improve. Many think that business analysts are going to change their role. On the one hand, AI-based analysis (e.g., machine learning or deep learning) can empower your Business Analyst role to deliver tangible value. On the other hand, Business Analysts are needed to provide the human perspective with their astute business knowledge and experience. For example, Business Analysts can work with various stakeholders on a project to determine the goals and objectives that AI should analyze.
AI is doing wonders for customer service. You can use chatbots to streamline the process and make it much more personalized for your customers. Whether you deploy directed or Natural Language Processing (NLP) bots, AI-augmented business analysis can significantly improve the value that chatbots deliver.
Create your own chatbot without coding, check out our Udemy course: How to Design, Build, Deploy, and Manage Directed Chatbots (https://bit.ly/landbotChatbots), and I'll see you in lesson 1!
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3:42 How Big Data and Data Analytics Change IT Business Analysis
8:04 Machine Learning, Weak AI (ANI), and Strong AI (AGI)
9:56 The Business Analyst Role in Implementing AI-Based Business Solutions
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