KLM Live Reply @dowondergem
To show the world KLM's helpful social media service, we've replaced normal Facebook and Twitter typed responses with a living alaphabet made up of 140 KLM employees. This dedicated crew responds to tweets and posts in a unique way, by running around and assembling the answer live before your eyes, within the hour.
KLM answers every tweet and post in person. Within the hour. Day and night