Microsoft Is Retiring EWS — Here’s What Salesforce Admins Need to Do
If you’re seeing the new message about Microsoft retiring EWS (Exchange Web Services) in Salesforce, this video explains what it means and what you need to do before the August 2026 upgrade deadline to avoid service disruption.
Matt Mountain from 410 Solutions walks through the quick admin steps to upgrade your Office 365 connection from EWS to Microsoft Graph.
This pop-up typically applies to users connected to Office 365 via Einstein Activity Capture or Lightning Sync.
📞 Questions? Call Matt at 513-482-1127
📧 Email: [email protected]