The Programming Code on the Schlage Keypad Lock is the 6-digit code that's used to program the lock. So, if the Programming Code isn't working, you can't add/remove a User Code or change any settings in the lock.
If your Schlage Lock Programming Code isn't working, you're probably entering the wrong code.
In this video, I'll show you how to fix Programming Code issues on a Schlage Keypad Lock.
If you follow my instructions carefully, you should be able to get the Programming Code on your Schlage Lock working—by retrieving the default code.
Note that you can use the procedure here to fix Programming Code issues on Schlage BE365, FE595, FE575, Schlage Touch, Schlage Connect, Schlage Encode, Schlage Sense, etc. – though the reset method may vary slightly.