Microsoft Teams and ServiceNow Live Agent
Did you know that your ServiceNow agents can have live chats with your end users in Microsoft Teams? That's right! Watch this video to see a user initiating a support session from within Microsoft Teams. It's always a positive when we meet users where they are and even more positive when the experience is seamless and friction free! #servicenow #microsoft #teams #microsoftteams #msteams #experience #bot #live #liveagent