VoIP Features for Dummies - Direct Outward Dialing (DOD)
Direct Outward Dialing (DOD) is a service of a local phone company (or local exchange carrier) that allows subscribers within a company's PBX system to connect to outside lines directly.
DOD is the caller ID of associated extensions displayed when making outbound calls. You can bind one DOD number to one extension or one DOD number to multiple extensions. This feature can help callees to identify different extensions calling from one company. DOD also allows extensions to make calls outward to the public telephone network without having to go through an operator.
Note: DOD is often used together with DID (Direct Inward Dialing).
How to set up DOD numbers on VoIP trunk on a PBX system? Check the online document here: https://bit.ly/2JhvP4e
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