How to Migrate Timesheets by Tempo Using the Jira Cloud Migration Assistant (JCMA)
Learn how to use Atlassian's JCMA (Jira Cloud Migration Assistant) app to make migrating Timesheets by Tempo a breeze!
0:14 - Matheus Azevedo from Tempo Support walks you through everything you need to know to migrate Tempo from Jira Server to Cloud using the JCMA .
0:30 - If you want information on how to migrate Tempo manually with the Jira Site Import method, watch this video on our Tempo YouTube channel: • How to Migrate Jira and Tempo Timesheets D...
0:40 - Overview of topics covered in this video.
1:07 - Differences between using Jira Site Import or the JCMA for migration.
1:14 - Jira Site Import overview
1:45 - JCMA overview
2:11 - How the JCMA makes Tempo migration easier: flexibility, ease, progress indicators
3:10 - How to get prepared to migrate Tempo using the JCMA following these steps:
3:18 - 1 - Read the Tempo Server to Cloud Migration guide: https://help.tempo.io/cloud/en/tempo-...
and follow Atlassian's pre-migration checklist: https://support.atlassian.com/migrati...
3:30 - 2 - Check that the time zones match between Server and Cloud.
3:45 - 3 - Update to latest version of Tempo.
3:48 - 4 - test your migration in a controlled environment before doing it on your production instance.
3:55 - Demo: How to configure and migrate Tempo using the JCMA
7:25 - Possible problems you may encounter: the migration gets stuck, worklogs don't appear in your Cloud instance, or work attributes don't appear in your Cloud instance
9:14 - How to reach out to us if you need help - create a request in our Support portal here: https://tempo-io.atlassian.net/servic...
9:25 - Important information to help speed up the troubleshooting process: the URL of the Cloud instance to which you are migrating and a Support.zip from your Server instance.