Service Integration and Management: an Introduction to SIAM
In this episode of Integration Talks, a podcast on everything integration, Francis hosts Claire Agutter to discuss Service Integration and Management.
Claire is a service management trainer, consultant, and author. She is the director at ITSM Zone, providing accredited eLearning in ITIL, DevOps, BRM, and more. She's also the director of Scopism, the publisher of the SIAM Foundation and Professional BoKs.
In 2018, 19, and 20 she was recognized by Computer Weekly as one of the 50 most influential women in tech, and in 2017, 18, and 19 She was recognized by HDI as one of the top thought leaders. She is also the host of the popular ITSM Crowd YouTube channel and the Chief Architect of VeriSM.
About this episode:
👉 What is SIAM?
👉 Combining SIAM with ITIL4, possibilities, and outcomes
👉 Getting started with SIAM
👉 Average deployment time of SIAM
and more
Useful links to learn more about SIAM:
SIAM Book of knowledge: https://www.scopism.com/free-downloads/
Service North Scopism: https://servicenorth.scopism.com/
Do not forget to check out the Exalate e-books on software integration: https://exalate.com/ebooks-and-whitep...