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🚚 Courier Management Software – Demo Overview
🎯 Introduction
Creative Software’s Courier Management System is a complete digital solution for courier companies to manage booking, tracking, delivery, payments, and reporting — all from one platform.
It’s designed for both local and nationwide courier businesses, with automation that saves time and reduces errors.
🧩 Key Modules & Features
🏢 1. Admin Dashboard
✔Real-time overview of bookings, deliveries, and payments
✔Manage branches, agents, and delivery personnel
✔View business analytics & performance reports
✔Control user access and permissions
📦 2. Booking Management
✔Create new bookings (pickup or drop-off)
✔Assign delivery boy automatically or manually
✔Generate booking invoice & tracking code instantly
✔Multi-branch booking system
🚛 3. Shipment Tracking
✔Real-time parcel tracking system
✔Status updates (Picked → In Transit → Delivered → Returned)
✔SMS Notifications to customers
✔Customer portal for live tracking
🧾 4. Accounts & Payment
✔Cash collection and delivery payment tracking
✔Commission calculation for agents
✔Customer invoice generation
✔COD (Cash on Delivery) settlement reports
👨💼 5. Merchant Panel
✔Merchant login to book parcels
✔Bulk order upload (Excel / CSV)
✔Real-time tracking and payment history
✔Return parcel management
📱 6. Delivery App (Android / iOS)
✔Delivery boy login for assigned parcels
✔Update delivery status in real-time
✔GPS navigation integration
✔Digital signature and photo proof
📊 7. Reports & Analytics
✔Booking, delivery, and revenue reports
✔Daily collection summary
✔Merchant performance insights
✔Export reports (Excel / PDF)