Zero-Touch IT: How to Automate Self-Service Requests with Halp, Jira Service Desk, and BetterCloud
Learn how BetterCloud's integration with Halp and Jira Service Desk can automate self-service requests when end users need access to SaaS apps.
A user can use a Halp bot in Slack or Teams to make their request for app access, generating a ticket in Jira. This Jira ticket can then kick off a workflow in BetterCloud to complete the rest of the process. From routing to approval, granting user access to closing out the ticket, BetterCloud can automate it all from start to finish.