Why Empathy is a Technical Skill in Software Development ft. Andrea Goulet Purposeful Empathy
Watch this episode to learn why empathy involves a suite of technical skills.
Andrea Goulet is the author of Empathy-Driven Software Development. In this episode, she describes why the industry needs more empathy. Not only to help it overcome a history and culture of shame and contempt, but also to help its coders flourish by developing 12 empathy skills.
00:00 – Introduction
00:25 – About Andrea Goulet
1:04 – Why empathy matters to software development
2:42 – Deconstructing what empathy means for software engineers
3:49 – The role of empathy in technology
6:00 – Why is there a culture of contempt and shame in the software industry?
10:27 – What is an Empathy System Architecture?
12:31 – How can empathy create a resilient software system?
14:21 – What programming and empathy have in common
18:23 – Why the software industry needs a systems overhaul to overcome a culture of contempt
23:20 – How to create a culture of empathy in tech
29:04 – Andrea Goulet’s Purposeful Empathy Story
34:27 – Conclusion
CONNECT WITH ANDREA
✩ Twitter: @andreagoulet
✩ LinkedIn: / andreamgoulet
✩ Business: www.heartware.dev ; www.corgibytes.com
✩ Online community: empathyintech.com
CONNECT WITH ANITA
✩ Email [email protected]
✩ Website https://www.anitanowak.com/
✩ LinkedIn www.linkedin.com/in/anitanowak
✩ Instagram https://tinyurl.com/anitanowakinstagram
✩ Facebook Page https://tinyurl.com/PurposefulEmpathy...
✩ Podcast Audio https://tinyurl.com/PurposefulEmpathy...
This episode was brought to you by Grand Heron International
REACH THEM AT
✩ Website www.grandheroninternational.ca; www.ghi.coach
✩ LinkedIn / grand-heron-international
✩ Facebook / grandheroninternational
✩ Instagram @Grand_Heron_International
✩ Twitter @GrandHeronIntl
✩ / grandheronintl
To watch the video with subtitles: / @anitanowak2977
Video Edited by David Tsvariani